Quanta Integrated Health
The clinic is located at 205- 1075 Marine Drive, North Vancouver. The office is on the south side of the street between Mackay and Lloyd. We are located on the second floor and we do not have elevator access. There is access to the second floor units from both the front and the back.
Parking and Access
There is access to the second floor on the front of the building for those that choose street parking, are walking or taking transit. There is also designated parking behind the building which is accessible from the alley. To access the designated parking lot you would turn south on Lloyd and turn left down the alley (head east) the parking lot is behind the second building on your left and is clearly marked 1075. You can park in any parking stall that is not reserved. You can access the second floor via a door in the covered underground parking and take the stairs to the second floor or take the stairs/ramp on the outside up to the first floor and then enter the second door on your right and take the stairs to the second floor. If you have any issues finding the clinic you can call us at (604) 992-5092
Massage Therapy Treatment Prices
60 minutes $130 CAD
75 minutes $165 CAD
90 minutes $195 CAD
120 minutes $260 CAD
All prices include GST
Non Registered Treatment Prices
Relaxation Massage by student therapist
60 minutes $80 CAD
Method of Payments
We require a credit card on file at the time of booking. Your card is not charged at the time of booking it is used to process payments for appointments. If you prefer for us to not bill your credit card on file at the time of your appointment you can choose to pay by another method of payment. Cash, Cheque, Credit Cards (Visa/MasterCard) and Debit are accepted at the time of treatment. Email money transfers are also an option. Please obtain the email address from the treating therapist.
Extended Health Plans and Direct Billing
The massage therapists at Quanta Integrated Health are registered massage therapists. You can receive reimbursement for massage therapy from your extended health plan if applicable. You can pay for your appointment directly and submit your receipt to your extended health care provider for reimbursement.
We offer direct billing for our patients to most extended health plans. We require all patients that request direct billing to fill in a form in order to allow us to direct bill. Once we have your permission to direct bill on your behalf we can save a step for you. We will bill your health plan directly and you are simply responsible for the amount (if any) not covered by your insurance plan. If we bill directly then you do not have to go through the extra steps of paying directly, submitting your receipts and waiting for reimbursement. You are required to have a credit card/visa debit on file for direct billing and you are required to have a form filled in with all of your extended health information to allow us to direct bill on your behalf. The information can be provided in the intake form if you are a new patient. If you are an existing patient who needs to update, add coverage or modify your extended health information we have on file you can email the clinic or your therapist to request that a direct billing form is sent to your email address on file.
The massage therapists at Quanta Integrated Health that offer direct billing to most extended health providers. We currently bill the following extended health plans directly: Pacific Blue Cross, Medavie Blue Cross (RCMP), Green Shield, Manulife, Great-west life, Standard Life, Chamber of Commerce, Cowan, Desjardin insurance, Industrial Alliance, Johnson Inc, Maximum Benefit/Johnston group, CINUP, Claim Secure, First Canadian, Group Health, Group Source and Manion. We do not direct bill to Sunlife at this time.
Reciepts
Receipts are issued at the time of the treatment. The receipts are emailed automatically following your appointment and can be used to obtain reimbursement from your extended health plan (if you choose not to have us direct bill) or can be used as medical expenses on your tax return. The receipts contain all pertinent information that is required by extended health plans or to be used for tax purposes.
ICBC or Motor Vehicle Accident Claims
We do not offer direct billing to ICBC at this time. If your visit is due to a motor vehicle accident we are not accepting new ICBC patients at this time and we do not offer direct billing to ICBC. We will however continue to treat current patients that have been involved in a motor vehicle accident. Please email your therapist if you have been involved in a motor vehicle accident so that we can email you the required form to fill in prior to your appointment.
New Patient Information
We are currently accepting new patients. We do however request that you read our new patient information link prior to booking.
Cancelling an Appointment
Once you have booked an appointment we require 24 hours notice for cancellation as this appointment is reserved for you. Prior to 24 hours before your appointment you can login to your account and cancel your appointment. You can also cancel an appointment through the link in your booking or reminder email. In the event that there are unforeseen circumstances and you need to cancel your appointment with less than 24 hours notice (or the day of) please email the clinic (you can reply to your booking email) and if you have an email address or direct number for your therapist please contact your therapists directly if you are able to. By letting your therapist know ASAP we can ensure that the people on the wait list can get in. Please see our cancellation policy for details.
Waitlist and Contact to Book Appointments
If you are unable to find an appointment time that works for you please add yourself to the waitlist. To add yourself to the waitlist go to our booking site. Choose either the appointment type or click on the therapist that you would like to book an appointment with. Scroll down to the bottom of the page and on the bottom left there is a link to add yourself to the waitlist. The waitlist is automated and in order for it to work please choose the days and times that work for you specifically. The system with automatically email those patients on the waitlist if it matches their date and time requests. If the automated system emails you there is a time reserved for you but you will still have to click the link to book it or go online and book it.
If there is a block on the schedule that says it is contact to book please add yourself to the waitlist and specify that you want that particular appointment time and day and the therapist will be notified and will book it for you if it is still available. If you require the contact to book times that are available please be very specific so that the therapist will know you require that specific time and can book you in. If you are not specific the therapist will be under the impression you want any time that day and will not book you for the “reserved spots” and the automated system will email you any opening.