We currently have a closed practice but we are happy to welcome you to become a patient at Quanta. We do want to ensure though that you are aware of our policies and procedures and new patient requirements before you book. We can only accept patients at this time that are able to fill in forms upon receipt without prompting and are comfortable with our policies and procedures.
At Quanta we care about our patients, our therapists and our local community. We have had to made some changes at our clinic to ensure that we can remain compliant with all the new regulations and to minimize any negative impact on our current patient base and our therapists. Our clinic is doing our best to keep our patient population safe and that our clinic is compliant with all the orders in place for us at the current time. This is why we have chosen to limit new patients to our clinic at this time.
We hope you respect the fact that we have to keep our patient base safe at this time so we are limiting new patients into our practice as a result. We also completely understand if you read our policies and procedures and decide not to become a patient at Quanta due to the extra precautions we have in place. We respect your choice.
We have made all of our policies and procedures available online because we believe in open communication, mutual respect and transparency. We want all of our patients to make informed decisions. We are requesting that you go over the policies and procedures and if you are comfortable then we welcome you to book an appointment online. There are many policies we have in place but the ones that seem to create problems for some new patients are that we require patients to wear a mask covering their mouth and nose the entire time they are at the clinic, hand sanitize when entering and leaving the clinic and fill in forms. We can only accept patients at this time that are able to fill in their forms without prompting due to us not having admin staff.
https://www.quantahealth.ca/health-and-safety-procedures-and-protocols/
https://www.quantahealth.ca/covidappointments/
https://www.quantahealth.ca/forms/
If you have gone through the policies and procedures and are comfortable the next step is to book an appointment. We have online booking available. To book an appointment go to our online booking site . The next step is to choose a therapist or a time slot. Please only book with the therapist you have spoken to or corresponded with via email or text. Choose your therapist then choose initial appointment or 90 minute appointment and pick a date. If you choose initial appointment and it won’t let you book (due to us not accepting new patients) so choose 60 minute or 90 minute and then I will change it to an initial appointment. You will be required to set yourself up an account. Having a credit card on file is required for all bookings. Your credit card will not be billed at the time of booking. It is however used to process payment after your treatments. It will also be used for any amounts outstanding if you have health insurance.
When you book an appointment two forms are sent to you via email. One is a health history form and one is a covid liability waiver. Both need to be filled in upon receipt. The link expires within 24 hours of your receiving it so ensure you have time to fill in the forms when booking the appointment. Your appointment will be cancelled if you do not fill in the forms. We don’t have admin staff so we are unfortunately unable to accommodate new patients that cannot fill in forms upon receipt.